• A colleague offers to outsource his company’s Customer Service Department to our C.E.O. Danish Iqbal.
• 10 seats are rented at a friend’s call center in Islamabad.
• Mindbridge is formed; the project begins.

• What started as 1 project with 10 seats expands to 3 projects with 50 seats at the rented location.

• Mindbridge forms and officially moves to its own building in Lahore.
• The facility is 30,000 square feet of company owned space.
• Mindbridge designs and operates its own facility.

• Mindbridge expands business to 3 continents and starts servicing clients in Europe, the US, and Asia.

• Mindbridge manages over 1.5 million contacts per month; servicing customers in 5 continents and over 20 countries.

• Mindbridge wins the largest customer service outsourcing RFP of Pakistan and establishes itself as the leading outsourcing company in the country.

• After a rigorous global selection process for outsourcing their customer service, one of the largest US companies selects Mindbridge as their preferred partner for English language support.

• Mindbridge builds a new state-of-the-art facility. The largest BPO infrastructure in the country.
• Mindbridge offers its employees special scholarships for continuing their education.
• Mindbridge offers its employees special health services.

• Mindbridge has not lost a single RFP that it has competed in for the last 3 years, making it the industry leader.

Mindbridge achieves three ISO certifications

• ISO 9000 Quality Management
• ISO 23001 Business Continuity
• ISO 27001 Information Security

• Mindbridge constructing a BPO campus to support continued growth with global clients.
• We are constantly developing new creative ideas and solutions.
• The sky's the limit as we cover the globe!