JOB DESCRIPTION:

About Mindbridge:

Our focus is to provide a seamless candidate experience, a training environment that is conducive to the learner, benefits, perks, and engagement for our agents to ensure that they have the best employee experience. We know a happy agent makes a quality agent. You make the difference for our customers and your interactions influence how they feel about the brand they have chosen. Our agents matter! YOU MATTER!!

What we offer:

• Monthly salary of Rs.125,000
• 5 days a week (work-life balance)
• No sales or monthly targets
• Medical Insurance
• Leave Encashment
• On-the-job training
• State-of-the-art infrastructure
• Annual Increment
• Employee engagement & appreciation programs

Responsibilities

• Handle Queries, Requests, and Complaints from customers tactfully.
• Follow standard processes and procedures when it comes to providing the solution.
• Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.
• Achieve superior customer engagement and ensure a significant improvement in customer experience.
• Must be able to overcome objections and handle customer pushback.

Qualifications

• A-Levels/Intermediate
• Natural instinct to empathize with users
• Excellent verbal and written communications skills
• Native or bilingual spoken and written English skills
• Detail-oriented

Candidates can also visit our office for walk-in interviews (with original CNIC and updated CV) from Monday to Saturday between 11 am - 6 pm.

JOB DESCRIPTION:

• Selected candidates will be required to assist our international clients on email and phone.
• All applicants must possess exceptional writing skills, fluency in spoken English, computer literacy, phone etiquette, strong communication and interpersonal skills.
• Candidates with O/A' Level background or Graduates with business majors preferred.
• Experience not required; however, preference will be given to applicants with prior international call center experience.

JOB DESCRIPTION:

• Selected candidates will be required to assist our domestic clients on email and phone.
• All applicants must possess exceptional writing skills, language fluency, computer literacy, phone etiquette, strong URDU communication and interpersonal skills.
• Candidates with Bachelors degree will be preferred.
• Experience is not required; however, preference will be given to applicants with prior call center experience.

JOB DESCRIPTION:

About Mindbridge:

Our focus is to provide a seamless candidate experience, a training environment that is conducive to the learner, benefits, perks, and engagement for our agents to ensure that they have the best employee experience. We know a happy agent makes a quality agent. You make the difference for our customers and your interactions influence how they feel about the brand they have chosen. Our agents matter! YOU MATTER!!

• Selected candidates will be required to assist our domestic clients on phone.
• All applicants must possess exceptional Arabic language fluency, computer literacy, phone etiquette, strong communication and interpersonal skills.
• Candidates with Bachelors degree will be preferred.
• Experience not required; however, preference will be given to applicants with prior call center experience.

JOB DESCRIPTION:

Selected candidates will be required to listen to videos in the Persian language and take appropriate actions based on the content. Speaking or writing proficiency in Persian is not necessary; however, strong listening comprehension in Persian is essential. While prior experience is not mandatory, preference will be given to candidates with previous international call center experience.

JOB DESCRIPTION:

About Mindbridge:

Our focus is to provide a seamless candidate experience, a training environment that is conducive to the learner, benefits, perks, and engagement for our agents to ensure that they have the best employee experience. We know a happy agent makes a quality agent. You make the difference for our customers and your interactions influence how they feel about the brand they have chosen. Our agents matter! YOU MATTER!!

• Selected candidates will be required to assist our domestic clients on phone.
• All applicants must possess exceptional Urdu language fluency, computer literacy, phone etiquette, strong communication and interpersonal skills.
• Candidates with Bachelors degree will be preferred.
• Experience not required; however, preference will be given to applicants with prior call center experience.