JOB DESCRIPTION:

About Mindbridge:

Our focus is to provide a seamless candidate experience, a training environment that is conducive to the learner, benefits, perks, and engagement for our agents to ensure that they have the best employee experience. We know a happy agent makes a quality agent. You make the difference for our customers and your interactions influence how they feel about the brand they have chosen. Our agents matter! YOU MATTER!!

What we offer:

• Monthly salary of Rs.125,000
• 5 days a week (work-life balance)
• No sales or monthly targets
• Medical Insurance
• Leave Encashment
• On-the-job training
• State-of-the-art infrastructure
• Annual Increment
• Employee engagement & appreciation programs

Responsibilities

• Handle Queries, Requests, and Complaints from customers tactfully.
• Follow standard processes and procedures when it comes to providing the solution.
• Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.
• Achieve superior customer engagement and ensure a significant improvement in customer experience.
• Must be able to overcome objections and handle customer pushback.

Qualifications

• A-Levels/Intermediate
• Natural instinct to empathize with users
• Excellent verbal and written communications skills
• Native or bilingual spoken and written English skills
• Detail-oriented

Candidates can also visit our office for walk-in interviews (with original CNIC and updated CV) from Monday to Saturday between 11 am - 6 pm.

JOB DESCRIPTION:

• Selected candidates will be required to assist our international clients on email and phone.
• All applicants must possess exceptional writing skills, fluency in spoken English, computer literacy, phone etiquette, strong communication and interpersonal skills.
• Candidates with O/A' Level background or Graduates with business majors preferred.
• Experience not required; however, preference will be given to applicants with prior international call center experience.

JOB DESCRIPTION:

• Selected candidates will be required to assist our domestic clients on email and phone.
• All applicants must possess exceptional writing skills, language fluency, computer literacy, phone etiquette, strong URDU communication and interpersonal skills.
• Candidates with Bachelors degree will be preferred.
• Experience is not required; however, preference will be given to applicants with prior call center experience.

JOB DESCRIPTION:

About Mindbridge:

Our focus is to provide a seamless candidate experience, a training environment that is conducive to the learner, benefits, perks, and engagement for our agents to ensure that they have the best employee experience. We know a happy agent makes a quality agent. You make the difference for our customers and your interactions influence how they feel about the brand they have chosen. Our agents matter! YOU MATTER!!

• Selected candidates will be required to assist our domestic clients on phone.
• All applicants must possess exceptional Arabic language fluency, computer literacy, phone etiquette, strong communication and interpersonal skills.
• Candidates with Bachelors degree will be preferred.
• Experience not required; however, preference will be given to applicants with prior call center experience.

JOB DESCRIPTION:

Selected candidates will be required to listen to the videos in Persian language and perform actions accordingly. No requirement of writing and speaking skills in Persian. All applicants must possess exceptional listening skills in Persian language. Experience not required; however, preference will be given to applicants with prior international call center experience.

JOB DESCRIPTION:

About Mindbridge:

Our focus is to provide a seamless candidate experience, a training environment that is conducive to the learner, benefits, perks, and engagement for our agents to ensure that they have the best employee experience. We know a happy agent makes a quality agent. You make the difference for our customers and your interactions influence how they feel about the brand they have chosen. Our agents matter! YOU MATTER!!

• Selected candidates will be required to assist our domestic clients on phone.
• All applicants must possess exceptional Urdu language fluency, computer literacy, phone etiquette, strong communication and interpersonal skills.
• Candidates with Bachelors degree will be preferred.
• Experience not required; however, preference will be given to applicants with prior call center experience.