Mindbridge is committed to respecting and protecting the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, clients, and their respective end customers. Click here for more information on our Data Privacy Policy, Data Subject Rights, or to complete a Data Subject Rights Request.
Today's consumer is more demanding than ever, and in the global marketplace, service is often expected 24 hours a day / 7 days a week / 365 days a year. We thus provide around-the-clock OMNI Channel services including voice, email, chat and back office services, allowing your doors to stay open day and night, where we're there to greet your customers when you're not.
Our call center and BPO Outsourcing Services leverage the power of the worldwide web with leading-edge technology to provide unique and transparent communication solutions.
Mindbridge has the ability to respond to any type of contact that a customer may choose to come through at any time they would like to.
We manage voice, chat, email, in-app support, and all social media platforms.
In addition, we work with any customer specific in-house application to support your customers. We have the flexibility to adapt all our processes to work with your systems.
Our Voice Platform boasts 99.99 percent up time with the highest voice quality available in the industry.
Our resources are educated, intelligent, and fluent in English. The resources we offer at the price point we offer them are not available anywhere in the world. This is a fact.
Click here to contact sales for a proposal.
Email is increasingly becoming the most popular form of communication. Companies are being flooded with ever increasing amount of emails and customers are increasingly demanding a high level of service and response (turnaround time and quality of response) for their email requests.
We have the strong ability to recruit, train, and retain resources which excel in grammar and spelling, and to process emails successfully. What sets us apart from competition is that our resources are trained to dig deep into customer issues and offer the highest first resolution rate of the industry. Our customers are delighted with our team and processes. For us customers come first.
Find out how we can help support your email support requirements. Click here
Live online chat can be one of the most compelling tools you can use in building customer relationships. You actually provide your customer with a human interface to help the customer navigate through various activities online. Our representatives will take your customers through all processes by providing the human interface required. They will courteously handle any complaints and suggestions.
Our agents are trained to manage multiple chats simultaneously, but what sets us apart is a unique process of designing and leveraging saved responses. This make our service unbeatable.
Our sales team is unmatched and has experience in outbound and inbound sales for the health, retail, travel, auto, and telecom industries. We boast the highest conversion possible in the industry.
What’s the formula that makes us succeed in sales?
It’s simple. SHARE. We share much higher than normal commissions with our sales agents and they perform because they benefit. When they benefit we benefit, and our customers benefit.
Want Sales? Contact us
Market Surveys are essential tools that give you the advantage to stay ahead of the curve. Use the power of information to expand your business. Our highly-skilled agents can help you: